Global Culture Report
Organisational cultures change constantly. The O.C. Tanner Institute tracks, analyses, and chronicles these changes so you can always keep pace.
Overview
Our ongoing research uncovers and examines the trends, statistics, and perceptions that are shaping workplace cultures around the world. See how organisations with strong cultures attract top talent, reduce employee turnover, and help employees thrive.
2022 Report
Introduction
Organisational cultures face several big challenges. Employees’ sense of purpose, opportunity, and success all fell 14% or more in the last year.
Hybrid Workplace
Work will increasingly be done where employees want to do it. And that’s not necessarily 100% remote. The keys are flexibility and connection.
Engagement Revisited
Despite billions spent, employee engagement has increased less than 0.5% each year for nearly two decades. So what’s a better metric?
Peak Experiences
By satisfying three psychological needs, organisations can create more employee peak experiences and improve numerous cultural outcomes.
Recognition
The probability of great work increases at least 18x when employee recognition is tailored to individuals and integrated across the organisation.
Connection
Covid took a toll on interactions, but if team members develop above-average connections, their organisation is 11x more likely to thrive.
Conclusion
The role of HR today is only a fraction of what it will be in years to come. We have four practical suggestions to help prepare for it.
Global Appendix
Explore employee and workplace culture metrics specific to more than 20 countries around the world.
2021 Report
Introduction
The average engagement score fell 2% and incidences of burnout rose 3% from the previous year—for reasons other than the pandemic.
Crisis
Unprecedented times conceal unprecedented opportunities to strengthen culture though transparency, connection, recognition, and inclusion.
Technology
Only 32% of organisations are culturally ready to adopt new technology. But it can have a powerful impact on the employee experience.
Recognition
Over the next decade, recognition will become more technical, personal, natural, and critical. Nearly half of employees feel there’s room to improve.
Inclusion
When cultures increase inclusive employee experiences and decrease exclusionary experiences, quantifiable outcomes like engagement and wellbeing soar.
Generations
We’re starting to see how Gen-Z employees compare to their predecessors. And organisations with healthy cultures are 16x more likely to retain them.
Leadership
Organisations that treat every employee as a leader develop the best leaders (at least 81% of them). They also build the best cultures.
One Last Word
Cultures where all employees thrive don’t create themselves. It’s a never-ending journey. Fortunately, we know four important steps to keep in mind.
Global Appendix
Compare employee engagement scores and culture metrics from countries around the world.
2020 Report
Introduction
Culture-building efforts and modern workplace trends created a 6% engagement increase, yet 59% of employees are still willing to leave.
Experiences
The employee experience is not what you think it is. Our study shows only 42% of employees feel good about their daily experiences at work.
Burnout
It’s the new workplace crisis. With 79% of employees suffering from burnout, it needs to become a top priority for all HR professionals.
Leadership
Traditional leadership is being replaced. Modern leaders use mentoring, connection, and employee recognition to inspire 86% more great work.
One-to-ones
Today’s one-to-one conversations go beyond performance reviews to help leaders and employees connect, share goals, and improve trust 276%.
Teams
Psychologically safe, autonomous teams produce 2-3X higher employee engagement, more great work, and a better overall employee experience.
Listening
Only 51% of employees say their company excels at listening to employees. Listening is more than hearing, and improves employee satisfaction.
One Last Word
The statistics about culture show the impact of leadership is profound. Leaders plays a pivotal role in building thriving workplace culture and impacting their company’s bottom line.
Global Appendix
See how worldwide employee engagement statistics vary and how employees feel about workplace culture across 18 different countries.
2019 Report
Introduction
A more diverse, multigenerational workforce, the rise of AI, and a lack of connection are the latest trends in the workplace disrupting companies.
Purpose
Only 66% of employees feel a sense of purpose at their organisations. Purpose must be heard and felt throughout the work environment.
Opportunity
One of the top drivers of engagement, opportunity means more than just raises and promotions. 52% of Gen Z employees prefer job variety over a promotion.
Success
Employee success is personal. But only 54% of employees feel like they accomplished something great in the past 30 days.
Appreciation
Appreciation results in more than just happy employees—employees who feel appreciated are 5X more likely to stay.
Wellbeing
Employee wellness should include physical, social, and mental health and wellbeing. Employees experience 52% less stress when companies focus on all three.
Leadership
Leaders play a crucial role in shaping corporate culture; unfortunately, only 57% of employees currently feel positive about leadership.
One Last Word
A great company culture is built through connection.
